Meet the team behind our clients’ amazing results

Every member of Centred Excellence shares our passion for helping recruitment business owners like you grow a thriving, purpose driven recruitment business that gives you the luxury of choice by putting you in control as the CEO you were always meant to be, not the Chief of Everything.

Centred Excellence Co-Founders

Nicky Coffin

Nicky is a visionary force in the world of business and entrepreneurship. With a wealth of experience spanning over 27 years, Nicky has garnered immense respect as a mentor, consultant, strategic planner, and coach, guiding entrepreneurial individuals and groups to unparalleled success.

Collaborating closely with specialised recruitment firms across the UK, Europe, and Ireland, Nicky leverages her expertise to help recruitment business owners and senior managers create transformational shifts in their results (50% – 250% increase within 6 – 12 months for most companies) through strategic coaching, leadership and management training, and performance coaching

As a skilled Master Practitioner in NLP (Neuro Linguistic Programming) and a psychotherapist, Nicky engages with clients on a deeply personal level, catalysing profound change that significantly increases their impact, results, and motivation.

Throughout her career, Nicky’s diverse background includes her time as an international rugby player, the management and growth of large recruitment teams, and remaining heavily involved in hands-on recruiting in both contingency and executive search.

Having personally experienced the rigours and challenges of building and scaling a recruitment business from scratch, Nicky understands exactly how demanding it can be. This first-hand experience fuels her dedication to supporting other recruitment business owners embarking on the same journey.

Katy Green

Katy is an accomplished leader in the recruitment industry, bringing a wealth of experience, a proven track record, and extensive industry knowledge in growing an 8-figure recruitment business while leading exceptional teams.

Over the course of her impressive 28-years career, Katy has consistently delivered outstanding results, beginning her journey as a consultant and ultimately ascending to the role of Managing Director at Aspire Digital Recruitment.

Recruitment is not just a profession for Katy — it’s her passion. She even secured her first placement while backpacking through Asia, showcasing her resourcefulness and unwavering commitment to the industry.

Throughout her career, Katy has weathered two recessions, gaining invaluable knowledge and strategies to thrive in any economic landscape.

She has also launched and built top-ranking brands in multiple sectors, managed outsourced solutions, developed expertise in contract and permanent recruitment, and cultivated outstanding teams in 13 different sectors.

With her extensive international recruitment expertise, Katy’s purpose is to empower organisations to achieve consistent financial growth, bridge the gap between businesses and their people, and help companies acquire innovative skills and improve their billing capability to master complex recruitment growth challenges with confidence.

Katy lives a balanced life, fueled by her continuing pursuit of growth as a Master Practitioner of NLP and her ongoing mastery of yoga. 

Katy is an accomplished leader in the recruitment industry, bringing a wealth of experience, a proven track record, and extensive industry knowledge in growing an 8-figure recruitment business while leading exceptional teams.

Over the course of her impressive ###-year career, Katy has consistently delivered outstanding results, beginning her journey as a consultant and ultimately ascending to the role of Managing Director at Aspire Digital Recruitment.

Recruitment is not just a profession for Katy — it’s her passion. She even secured her first placement while backpacking through Asia, showcasing her resourcefulness and unwavering commitment to the industry.

Throughout her career, Katy has weathered two recessions, gaining invaluable knowledge and strategies to thrive in any economic landscape.

She has also launched and built top-ranking brands in multiple sectors, managed outsourced solutions, developed expertise in contract and permanent recruitment, and cultivated outstanding teams in 13 different sectors.

With her extensive international recruitment expertise, Katy’s purpose is to empower organisations to achieve consistent financial growth, bridge the gap between businesses and their people, and help companies acquire innovative skills and improve their billing capability to master complex recruitment growth challenges with confidence.

Katy lives a balanced life, fueled by her continuing pursuit of growth as a Master Practitioner of NLP and her ongoing mastery of yoga. 

Katy Green

nicky

Nicky Coffin

Nicky is a visionary force in the world of business and entrepreneurship. With a wealth of experience spanning over ### years, Nicky has garnered immense respect as a mentor, consultant, strategic planner, and coach, guiding entrepreneurial individuals and groups to unparalleled success.

Collaborating closely with specialised recruitment firms across the UK, Europe, and Ireland, Nicky leverages her expertise to help recruitment business owners and senior managers create transformational shifts in their results (50% – 250% increase within 6 – 12 months for most companies) through strategic coaching, leadership and management training, and performance coaching

As a skilled Master Practitioner in NLP (Neuro Linguistic Programming) and a psychotherapist, Nicky engages with clients on a deeply personal level, catalysing profound change that significantly increases their impact, results, and motivation.

Throughout her career, Nicky’s diverse background includes her time as an international rugby player, the management and growth of large recruitment teams, and remaining heavily involved in hands-on recruiting in both contingency and executive search.

Having personally experienced the rigours and challenges of building and scaling a recruitment business from scratch, Nicky understands exactly how demanding it can be. This first-hand experience fuels her dedication to supporting other recruitment business owners embarking on the same journey.

katy

Katy Green

Katy is an accomplished leader in the recruitment industry, bringing a wealth of experience, a proven track record, and extensive industry knowledge in growing an 8-figure recruitment business while leading exceptional teams.

Over the course of her impressive ###-year career, Katy has consistently delivered outstanding results, beginning her journey as a consultant and ultimately ascending to the role of Managing Director at Aspire Digital Recruitment.

Recruitment is not just a profession for Katy — it’s her passion. She even secured her first placement while backpacking through Asia, showcasing her resourcefulness and unwavering commitment to the industry.

Throughout her career, Katy has weathered two recessions, gaining invaluable knowledge and strategies to thrive in any economic landscape.

She has also launched and built top-ranking brands in multiple sectors, managed outsourced solutions, developed expertise in contract and permanent recruitment, and cultivated outstanding teams in 13 different sectors.

With her extensive international recruitment expertise, Katy’s purpose is to empower organisations to achieve consistent financial growth, bridge the gap between businesses and their people, and help companies acquire innovative skills and improve their billing capability to master complex recruitment growth challenges with confidence.

Katy lives a balanced life, fueled by her continuing pursuit of growth as a Master Practitioner of NLP and her ongoing mastery of yoga.

Centred Excellence Coaches

kate

Kate Bagnall

With over 20 years of experience in recruitment, Kate began her career with Hays and became a top biller within her sector, and successful senior manager, leading large teams of consultants and managers to consistently exceed targets.

In 2007, Kate launched her own specialist recruitment business, growing the business year-on-year for the next decade. Looking for a way to reclaim her time and freedom, Kate worked with Centred Excellence in 2017 to better leverage her time, knowledge, and skills — ultimately transforming her business to be much less reliant on her, without sacrificing results.

The profound impact of Centred Excellence’s Rock IT programme — on both Kate’s business and Kate herself — led to a new passion, helping other recruitment business owners create a business that they loved. Kate joined the Centred Excellence coaching team and now uses her experience across recruitment and coaching to help other recruitment business owners build a business they love. 

lucy

Lucy Parkes

A dynamic leader with over 16 years of recruitment experience, Lucy grew a multi-million pound division from scratch — leading a large team of consultants and managers.

She relishes the opportunity to work in candidate-short marketplaces, leveraging her extensive experience as a business leader in developing candidate acquisition strategies, plus success in winning top PSLs, leading fee negotiation, launching into new markets, winning new clients, and training other recruiters from new graduates to senior managers.

With a diploma in NLP and eye for detail, Lucy brings a depth and breadth of knowledge to her coaching at Centred Excellence, helping recruitment business owners discover previously unseen opportunities.

When Lucy isn’t working for Centred Excellence, she keeps her negotiation skills sharp with her two young children and cooks up a storm in the kitchen while listening to the latest podcast in her library. 

emily

Emily Perry

With 20 years in HR and people consultancy and over 10 years in recruitment, Emily is a seasoned consultant, people professional, and coach.

In that time, Emily has grown her own successful consultancy — helping hundreds of business owners resolve complex people issues, worked as a recruitment consultant, and in recent years, as People and Performance Director for a fast growing construction recruitment business.

Emily undertook comprehensive training in performance and emotional coaching in her role as People and Performance Director, developing a new passion for coaching that led her to the Centred Excellence coaching team. She loves working with people one-to-one and seeing the impact of that coaching — not just in their business, but in their lives as a whole.

Emily is mum to two beautiful black labradors and when she’s not working, they can be found making the most of the West Sussex coast and countryside together. 

jane

Jane Pettit

With 22 years in recruitment, Jane is a passionate trainer and coach who has worked across all levels in the industry with extensive experience coaching and developing team members from new recruiters to business managers.

Jane’s time as a billing manager — winning exclusive business and exceeding targets — gives her a deep understanding of the unique challenges the role can bring, plus lived experience of solving them, insights which strengthen her training and coaching.

Jane launched her own training consultancy, coaching recruiters to perform in interim and permanent markets, winning high fees, selling retainers, and achieving a high integral standard of performance. She adores what she does and her enthusiasm is second to none in the training industry.

When Jane isn’t working for Centred Excellence, she is usually found in a CrossFit gym lifting a heavy barbell or attempting to unsuccessfully walk on her hands. 

sally

Sally Spicer

With more than 20 years of recruitment experience — from high volume contract recruitment to exec-level retained assignments — Sally has led teams, launched divisions, and taken businesses through significant change agendas,

Sally has built her recruitment career exclusively with professional services firms — beginning at a small boutique, moving to a large American corporate, and most recently working with a UK PLC.

She is as passionate about recruitment now as she was 20 years ago and has combined this passion with her love for coaching and NLP qualifications. Sally now works with recruitment business owners to help them achieve results through her coaching which includes mindset work, practical industry knowledge, and business mentorship. 

emma

Emma Warren

With 18 years of experience in recruitment, Emma spent 10 years hiring and managing teams before launching her own firm, Elite Staffing Solutions in 2015.

A sales machine who’s as passionate about business development as she is about nurturing people and developing awesome team cultures, Emma is always in pursuit of professional excellence.

This led her to work with Centred Excellence, in 2017, and as an incredibly satisfied client, she spent several years as a proud ambassador of the programme before officially joining the coaching team in 2023 — combining her passion for business development, team culture building, and effective coaching techniques to help other recruitment business owners.

Emma is mum to two young children, a kitten, and a very bouncy puppy called Barney. When she’s not working with Centred Excellence, or as MD at Elite, Emma can be found spending time with them all. 

Lucy Parkes

A dynamic leader with over 16 years of recruitment experience, Lucy grew a multi-million pound division from scratch — leading a large team of consultants and managers.

She relishes the opportunity to work in candidate-short marketplaces, leveraging her extensive experience as a business leader in developing candidate acquisition strategies, plus success in winning top PSLs, leading fee negotiation, launching into new markets, winning new clients, and training other recruiters from new graduates to senior managers.

With a diploma in NLP and eye for detail, Lucy brings a depth and breadth of knowledge to her coaching at Centred Excellence, helping recruitment business owners discover previously unseen opportunities.

When Lucy isn’t working for Centred Excellence, she keeps her negotiation skills sharp with her two young children and cooks up a storm in the kitchen while listening to the latest podcast in her library. 

With 22 years in recruitment, Jane is a passionate trainer and coach who has worked across all levels in the industry with extensive experience coaching and developing team members from new recruiters to business managers.

Jane’s time as a billing manager — winning exclusive business and exceeding targets — gives her a deep understanding of the unique challenges the role can bring, plus lived experience of solving them, insights which strengthen her training and coaching.

Jane launched her own training consultancy, coaching recruiters to perform in interim and permanent markets, winning high fees, selling retainers, and achieving a high integral standard of performance. She adores what she does and her enthusiasm is second to none in the training industry.

When Jane isn’t working for Centred Excellence, she is usually found in a CrossFit gym lifting a heavy barbell or attempting to unsuccessfully walk on her hands. 

Jane Pettit

Kate Bagnall

With over 20 years of experience in recruitment, Kate began her career with Hays and became a top biller within her sector, and successful senior manager, leading large teams of consultants and managers to consistently exceed targets.

In 2007, Kate launched her own specialist recruitment business, growing the business year-on-year for the next decade. Looking for a way to reclaim her time and freedom, Kate worked with Centred Excellence in 2017 to better leverage her time, knowledge, and skills — ultimately transforming her business to be much less reliant on her, without sacrificing results.

The profound impact of Centred Excellence’s Rock IT programme — on both Kate’s business and Kate herself — led to a new passion, helping other recruitment business owners create a business that they loved. Kate joined the Centred Excellence coaching team and now uses her experience across recruitment and coaching to help other recruitment business owners build a business they love. 

With 20 years in HR and people consultancy and over 10 years in recruitment, Emily is a seasoned consultant, people professional, and coach.

In that time, Emily has grown her own successful consultancy — helping hundreds of business owners resolve complex people issues, worked as a recruitment consultant, and in recent years, as People and Performance Director for a fast growing construction recruitment business.

Emily undertook comprehensive training in performance and emotional coaching in her role as People and Performance Director, developing a new passion for coaching that led her to the Centred Excellence coaching team. She loves working with people one-to-one and seeing the impact of that coaching — not just in their business, but in their lives as a whole.

Emily is mum to two beautiful black labradors and when she’s not working, they can be found making the most of the West Sussex coast and countryside together. 

Emily Perry

Emma Warren

With 18 years of experience in recruitment, Emma spent 10 years hiring and managing teams before launching her own firm, Elite Staffing Solutions in 2015.

A sales machine who’s as passionate about business development as she is about nurturing people and developing awesome team cultures, Emma is always in pursuit of professional excellence.

This led her to work with Centred Excellence, in 2017, and as an incredibly satisfied client, she spent several years as a proud ambassador of the programme before officially joining the coaching team in 2023 — combining her passion for business development, team culture building, and effective coaching techniques to help other recruitment business owners.

Emma is mum to two young children, a kitten, and a very bouncy puppy called Barney. When she’s not working with Centred Excellence, or as MD at Elite, Emma can be found spending time with them all. 

With more than 20 years of recruitment experience — from high volume contract recruitment to exec-level retained assignments — Sally has led teams, launched divisions, and taken businesses through significant change agendas,

Sally has built her recruitment career exclusively with professional services firms — beginning at a small boutique, moving to a large American corporate, and most recently working with a UK PLC.

She is as passionate about recruitment now as she was 20 years ago and has combined this passion with her love for coaching and NLP qualifications. Sally now works with recruitment business owners to help them achieve results through her coaching which includes mindset work, practical industry knowledge, and business mentorship. 

Sally Spicer

Discover our free private members

community for recruitment business owners

You’re invited to our private members community, The Recruitment Business Accelerator. Membership is free through Facebook and gives you access to our engaged community of fellow recruitment and executive search business owners.

We love spending time with our members and share tonnes of valuable tactics, free tools, and even strategies to help you build a strong, successful, profitable business. Plus, we announce any free events and trainings inside the community so it’s the best place to find out about future resources. 

Discover our free private members

Discover our free private members community for recruitment business owners

You’re invited to our private members community, The Recruitment Business Accelerator. Membership is free through Facebook and gives you access to our engaged community of fellow recruitment and executive search business owners.

We love spending time with our members and share tonnes of valuable tactics, free tools, and even strategies to help you build a strong, successful, profitable business. Plus, we announce any free events and trainings inside the community so it’s the best place to find out about future resources. 

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Discover how to grow a profitable, rewarding recruitment business that doesn’t need you to babysit 24/7… because you know your newly motivated, highly engaged team has got it covered. (Yes really!

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