If you're running a recruitment agency and constantly wondering why your team keeps missing the mark despite all your efforts, you're not alone. Many agency owners find themselves trapped in a frustrating cycle where talented recruiters seem to lose momentum after initial success, leaving them scrambling to understand what's gone wrong.

What happens when a burnt-out recruiter working through family holidays transforms her entire business model in just 90 days? Meet Matilda Keywood, a computer science graduate from Gibraltar who went from earning £100K whilst drowning in overwhelm to building a £300K-£500K pipeline alongside a strategic business partner.

Picture this: you're working harder than ever, but your recruitment business feels like you're driving in the dark without headlights. One month you're celebrating record numbers, the next you're scrambling to understand where it all went wrong. You've tried everything – new marketing funnels, fancy tech, ramping up your BD efforts – yet you're still left guessing about what's actually working in your business. Sound familiar?

What if turning down half your job opportunities could actually increase your monthly revenue by 50%? Lucy Sinclair from TeamJobs discovered this counterintuitive truth when she transformed from a billing consultant into a commercial team leader facing serious challenges.

Are you trapped as the "Chief of Frigging Everything" in your recruitment business? If you started your recruitment company dreaming of freedom and great money, but find yourself stuck doing everything from billing to buying printer ink, this episode will be a game-changer.

Claire Myers Vitale had all the makings of a successful recruitment leader—strong team, solid reputation, steady flow of jobs. But behind the scenes, things weren’t adding up. Inconsistent revenue, mounting pressure, and a lack of systems left her stretched thin and questioning how to move forward. That’s when Claire made a bold decision that changed everything. In just four months, she turned her business around—not by working harder, but by thinking and leading differently.

Drawing on real-life examples from recruitment business owners who've turned things around, this episode is full of practical fixes that will help you stabilise income, sharpen team performance, and get out of the feast-and-famine cycle once and for all.

From working solo in a spare room to leading a high-performing team, Colin shares the critical shifts that helped him jump from steady income to consistent £100k months.

What’s the real difference between being a high-performing biller and building a recruitment business that thrives without you? In this episode, Katy and Jane discuss the common trap many recruitment business owners fall into — becoming the ‘Chief of Everything’.

Are you a recruitment business owner struggling to break through a performance plateau? In this episode of The Recruitment CEO’s Insider Guide podcast, Katy Green interviews Darren Shore from Talent Sure Recruitment about transforming his family-run business from burnout to breakthrough. Darren and his wife Tanya faced the all-too-familiar challenges of firefighting daily demands, taking on unsuitable roles, and feeling unable to see the wood for the trees. Their journey from near despair to achieving 20% quarter-on-quarter growth offers valuable lessons for any recruitment business owner looking to scale.