Effective Date: 09.05.2009
Last Updated: 26.11.2024

Centred Excellence (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://centredexcellence.co.uk/, or interact with us in other ways.

Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it. By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information about you:

a. Information You Provide to Us

• Contact Details: Name, email address, phone number, and postal address (e.g., when signing up for newsletters, webinars, or challenges).
• Business Details: Company name, job title, and industry information (e.g., when registering for our programs).
• Payment Information: When purchasing products or services, we collect payment details via a secure third-party payment processor.

b. Information We Collect Automatically

• Usage Data: Information about your device, browsing actions, and patterns, including IP address, browser type, time zone, pages visited, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics.

c. Information from Third Parties

• Social media platforms, public databases, or partners may share your information if you interact with us via these platforms.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: To process your registration for our programs, fulfill purchases, and manage your account.
• To Improve Our Website and Services: Analyse usage trends to optimize user experience and website functionality.
• To Communicate: Send newsletters, updates, promotions, and information about events, webinars, or offers (with your consent).
• For Marketing: Provide personalized marketing and advertising, where permitted by law.
• For Legal Compliance: To comply with our legal obligations or enforce our terms and conditions.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who provide services like payment processing, email delivery, or analytics.
• Legal Authorities: When required to comply with legal obligations or enforce our rights.
• Business Transfers: If we merge, sell, or reorganize our business, your data may be transferred to the new entity.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and accounting obligations.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”), subject to legal obligations.
• Restriction: Request a restriction on processing your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing for direct marketing or other purposes.

To exercise any of these rights, please contact us at enquiries@centredexcellence.co.uk

6. Cookies Policy

Our website uses cookies to distinguish you from other users, improve your experience, and analyse website traffic. You can manage your cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

As a UK-based business, your data may be processed in the UK or transferred to other countries that provide adequate data protection standards. We ensure all transfers comply with applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Centred Excellence
30 – 34 North street
Hailsham
East Sussex
BN27 1DW
Email: enquiries@centredexcellence.co.uk